Leading global SaaS platform for server management

Privacy Policy

Thank you for your interest in our website and our services. For us, data forms the basis of excellent service. However, our most important asset is our customers’ trust. It is our highest priority to protect customer data and to only use it in the way that our customers expect. The data protection information below should therefore inform you about the processing of your personal data and your rights regarding this processing in accordance with the European General Data Protection Regulation (“GDPR”) and other applicable data protection provisions.

1. General Information

1.1 WebPros HoldCo B.V., Strawinskylaan 3127, 10772X Amsterdam (hereinafter “WP”, “we” or “us”), including its affiliates and subsidiaries of the WebPros group of companies, is responsible for the operation of this website. WP attaches the utmost importance to the protection of your personal data.

1.2 If you have questions regarding data protection, you can contact our Data Protection Officer using the contact details below:

WebPros HoldCo B.V.
Strawinskylaan 3127
10772X Amsterdam
E-mail: privacy@webpros.com

1.3 In this Privacy Policy, we outline how we collect, process and use personal data in the context of providing our website. Personal data is individual information about your personal or material circumstances. We process and use personal data that we collect about you exclusively within the context of the applicable statutory provisions.

 

2. Processing of personal data and transfer to third parties

2.1 Upon use of our website, some personal data is automatically collected about your device (computer, mobile phone, tablet etc.). The IP address currently being used by your device, date, time, browser, operating system of your device and the pages retrieved are collected. This happens for the purpose of data security, to optimize our range and to improve our website. With the exception of analysis for statistical purposes, which in that case is strictly in an anonymized form, any other analysis is only performed strictly within the scope of this Privacy Policy. The processing of this personal data is done on the basis of art. 6, para. 1, sentence 1, letter f) GDPR. The protection of our website and the optimization our services represent a legitimate interest on our part.

2.2 If you contact us (e.g., via a request to privacy@webpros.com), we will collect, process and use only such personal data that you have communicated to us and is necessary to process and answer your request.

2.3 In order to enable the data processing operations stated in this Privacy Policy, we are deploying service providers as data sub-processors within the meaning of art. 28 GDPR, for example, service providers for cloud hosting, maintenance and other services. The services providers are both external service providers and services providers within the Web Pros Group that are located in countries within and outside of the European Union (EU) and the European Economic Area (EEC). By way of contractual provisions, we ensure that these service providers process personal data in accordance with the GDPR in order to guarantee a high level of data protection, even when personal data is transferred to another country where another level of data protection is the standard and for which there is no decision on adequacy from the EU Commission. There is no further transfer of personal data to other recipients, unless we are legally obliged to do so. For further information regarding the deployed security precautions in respect to the international transfer of data, please contact our Data Protection Officer per e-mail at: privacy@webpros.com

 

3. Cookies

3.1 In order to design our services attractively and to enable the use of specific functions, we use so-called cookies. They are small text files that are stored on your device. Some of the cookies used by us are deleted after the end of the browser session, i.e., after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). You can either set your browser so that you are informed about the use of cookies and can decide in each case whether to accept them, accept cookies in certain cases or generally exclude the acceptance of cookies or choose the kinds of cookies you like to accept within our cookie banner directly. You can find further information in this regard in the help tab of your internet browser. If cookies are not accepted, the functionality of the our website may be limited. By accepting our “Cookie-Banner”, you agree to the processing of your personal data by cookies. This personal data is processed on the basis of art. 6, para. 1, sentence 1, letter a) GDPR. In the following, we detail specific cookies.

3.2 We deploy Google Analytics, a web analysis service from Google Inc. (“Google”), 1600 Amphitheatre Parkway, Mountain View, CA, 94043, USA. Google Analytics also uses cookies. The information generated by the cookies regarding your use of this website is usually transferred to a Google server in the USA and saved there. However, before this transfer, your IP address is shortened by Google within the member states of the European Union or other signatory states to the Agreement on the European Economic Area. The full IP address is only transferred to the Google server in the USA and shortened there by way of an exception. On behalf of the website operator, Google uses this information to evaluate your use of the website, to compile reports on website activity and in order to perform other services connected to the use of the website and the internet with respect to the website operator. The IP address transferred by your browser in the context of Google Analytics is not merged with other Google data. You may prevent the cookies from being saved by way of a corresponding setting in your browser software. Furthermore, you can prevent Google’s collection of the data that is generated by the cookies and based on your use of the website (incl. your IP address) and the processing of this data by Google by downloading and installing the following browser plug-in (Opt-out) available at: https://tools.google.com/dlpage/gaoptout?hl=de.

 

4. Processing of personal data in connection with digital services

4.1 We use the Google service reCaptcha to determine whether a person or a computer makes a specific entry in our contact or newsletter form. Google uses the following information to determine if you are a human being or a computer: IP address of the terminal device you are using, the website you are visiting and on which the captcha is integrated, the date and duration of the visit, the identification data of the browser and operating system type used, Google account if you are logged in to Google, mouse movements on the reCaptcha areas and tasks for which you must identify images. The legal basis for the described data processing is Art. 6 para. 1 lit. f General Data Protection Regulation. There is a legitimate interest on our part in this data processing to ensure the security of our website and to protect us from automated input (attacks).

 

5. Provision of personal data and storage periods

Your personal data is provided on a voluntary basis. You are not legally obliged to provide us with your personal data. If you do not want to provide us with your personal data, it does not have any consequences for you other than you may not be able to use our services. Personal data that you provide to us via our website is only saved until the purpose for which it was processed has been served. Deviating storage periods may arise from a legitimate interest on the part of WP (e.g., to guarantee data security and to prevent abuse). Personal data, which we must save due to statutory or contractual storage obligations, is blocked.

 

6. Your rights

To exercise your rights as per the GDPR to
– the information on the processing of your personal data and a copy of this data (art. 15 GDPR),
– the correction and completion of incorrect and incomplete personal data (art. 16 GDPR)
– the deletion of your personal data, and, if it has been made available to sub-processors, that WP  informs such sub-processors of the application for deletion (art. 17 GDPR),
– a restriction regarding the processing of your personal data (art. 18 GDPR),
– the data portability so that you are provided with your personal data in a structured, standard and machine-readable format and the right to transfer this data to another responsible party without obstruction (art. 20 GDPR),
– the revocation of an issued consent; the revocation does not affect the legality of the processing undertaken on the basis on the consent before the revocation (art. 7 GDPR), and
– an objection to the data processing (art. 21 GDPR),
you can contact the Data Protection Officer of WP, (privacy@webpros.com) at any time. In addition, you have the right to raise a complaint at the competent supervisory authority if you regard the data processing to be incompatible with the GDPR (art. 77 GDPR).